Privacy Policy

Last Updated: 08-12-2025

Welcome to Farm Grow Solutions. We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Farm Grow Solutions collects, uses, shares, and protects your personal information when you visit or make a purchase from our website.

By visiting our website, providing your information, or purchasing our products, you agree to be bound by the terms and conditions of this Privacy Policy.

1. Information We Collect

We collect information to provide better services to all our customers (farmers, dealers, and distributors).

• Personal Information: When you register on our site, place an order, or contact us, we may collect personal details such as your Name, Mailing Address, Phone Number, and Email Address.

• Transaction Information: We collect details related to your purchases, including the products bought (e.g., G-ONE MAX, Zatka), billing address, and payment method details. Note: We do not store your credit/debit card information. All payment transactions are processed through secure payment gateways.

• Demographic Information: We may collect information about your crop preferences or location (e.g., Nashik, Niphad) to suggest relevant agricultural products.

• Device & Usage Information: We automatically collect information about your interaction with our website, such as your IP address, browser type, and the pages you visit.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Fulfillment: To process and deliver your orders for fertilizers, plant tonics, and other inputs.

• Customer Service: To respond to your queries regarding dosage, product usage, or dealership inquiries via our Customer Care number.

• Communication: To send you order confirmations, invoices, and shipping updates.

• Marketing: With your consent, we may send you emails or WhatsApp messages about new products, farming tips, seasonal offers, and company updates.

• Improvement: To analyze website usage and improve our product offerings and user experience.

3. Sharing of Information

We respect your privacy and do not sell your personal information to third parties. We only share information in the following circumstances:

• Service Providers: We share data with third-party vendors who help us operate our business, such as shipping companies (couriers), payment processors, and IT support.

• Legal Compliance: We may disclose information if required to do so by law or in the good faith belief that such disclosure is necessary to respond to court orders or other legal processes.

4. Cookies

Our website uses “cookies” to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser. They enable our systems to recognize your browser and capture certain information (like items in your shopping cart). You can choose to turn off cookies through your browser settings, but this may limit some features of our website.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. We use secure servers and standard encryption protocols to protect your data against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections to any inaccurate or incomplete data.

• Request the deletion of your personal data (subject to legal requirements for record-keeping).

• Opt-out of marketing communications at any time.

7. Changes to This Policy

Farm Grow Solutions reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with us, please contact us at:

Farm Grow Solutions

• Factory Address: H. No. 158/1, Jaulake Tal. Dindori, Dist. Nashik-422206.

• Customer Care No.: +91 93738 36496

• Email: info@farmgrowsolutions.in / farmgrowsolutions97@gmail.com